Our Site ("our Site") is operated by Tesla (METEI) International Trade Company ("Company", "we” or "us" or "our”) on behalf of us and our subsidiaries and affiliates. We are registered in Turkey under company number 8400708506 and have our registered office at : Bestekar Sakir Aga Sk.No:32, 34400 Sisli / Istanbul, Turkey . We are committed to protecting and respecting your privacy and we comply with data protection legislation and other applicable local laws.
This privacy notice sets out how we will use any personal data which you provide through our Site. Please read it carefully before you proceed.
We may amend this privacy notice from time to time to keep it up to date with legal requirements and the way we operate our business, and will place any updates on our Site. Please regularly check these pages for the latest version of this notice. If we make fundamental changes to this privacy notice, we will seek to inform you by notice on our Site or email where possible. This privacy notice was last updated on 10 April 2020.
THIRD PARTY WEBSITES
You might find external links to third party websites on our Site. This privacy notice does not apply to your use of a third party site.
WHAT PERSONAL DATA WE COLLECT AND WHEN AND WHY WE USE IT
In this section you can find out more about
the types of personal data we collect
when we collect personal data
how we use personal data
the legal basis for using personal data
When we collect personal data
Personal data is any information capable of identifying a natural person, directly or indirectly, in particular by reference to an identificationnumber or to one or more factors specific to their his or her physical, physiological, mental, economic, cultural or social identity. Data is considered personal when it enables anyone to link information to a specific person, even if the person or entity holding that data cannot make that link.
We collect personal data about you collectively ("you") if you register with or use our Site.
Our Site is not intended for children and we do not knowingly collect data relating to children.
If you contact us using the "contact us" section of our Site
If you contact us using the enquiry form on our Site, we will process your personal data in order to consider and respond to those queries.
The personal data that we process to do so will be the personal data that you provide to us, such as your name, your contact details (such as email address and telephone number) and the content of your query.
The source of your personal data will be you, however, we may also generate personal data internally if this is needed to respond to your query.
If you sign up to marketing communications
If you sign up to marketing communications, we will process your personal data in order to comply with this request. We will process your personal data to provide you with email alerts, as requested.
The personal data that we process to do so will be the personal data that you provide to us, such as your name and your contact details.
The source of this personal data will be you.
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data tocalculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will beused in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Legal basis for using your personal data
We will only collect, use and share your personal data where we are satisfied that we have an appropriate legal basis to do this. This may be because:
We need to use your personal data to perform a contract or take steps to enter into a contract with you; and/or
We need to use your personal data for our legitimate interest as a commercial organisation. In all such cases, we will look after your information at all times in a way that is proportionate and respects your privacy rights and you have a right to object to processing as explained in the Legal Rights section below; and/or
We need to use your personal data to comply with a relevant legal or regulatory obligation that we have; and/or
We have your consent to using your personal data for a particular activity.
What we use your information for:
To consider and respond to queries that you submit using the "contact us" section of our Site
To send you subscriber alerts
To manage our Site and improve your user experience
Legal basis for using personal data:
Performance of a contract - Consent
Legitimate interests - Legitimate interests legal basis
The management of our business - Not applicable
To ensure the effective operation of our Site
To ensure that content from our Site is presented in the most effective manner for you and for your computer
If you review or download information on our Site, we track the visit to give us information about which part of the Site is frequented
If you would like to find out more about the legal basis for which we process personal data please contact us.
SHARING PERSONAL DATA OTHERS
In this section you can find out more about how we share personal data:
with third parties that help us provide our products and services; and
government organisations and agencies, law enforcement and regulators
We share your personal data in the manner and for the purposes described below:
within the Group, where such disclosure is necessary to provide you with our products or services or to manage our business;
with third parties who help manage our business and deliver services;
with government organisations and agencies, law enforcement, regulators, which may include the Information Commissioner's Office, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies; and
we may share in aggregate, statistical form, non personal data regarding the visitors to our Site, traffic patterns, and website usage with our partners, affiliates or advertisers.
Where appropriate, the third parties set out above have agreed to confidentiality restrictions and use any personal data we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us.
If, in the future, we sell or transfer some or all of our business or assets to a third party, we may disclose information to a potential or actual third party purchaser of our business or assets.
EXPLAINING MORE ABOUT DIRECT MARKETING
In this section you can find out more about:
how we use personal data to keep you up to date with our products and services.
how you can manage your marketing preferences
How we use personal data to keep you up to date with our products and services
If you sign up to our subscriber alerts, we will use your personal data to let you know about our products and services that we believe will be of interest to you. We will do so by email. We will respect your preferences for how you would like us to manage marketing activity with you.
How you can manage your marketing preferences
To protect privacy rights and to ensure you have control over how we manage marketing with you:
we will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you; and
you can ask us to stop direct marketing at any time you can ask us to stop sending email marketing, by following the "unsubscribe" link you will find on all the email marketing messages we send you. Alternatively you can contact us. Please specify whether you would like us to stop all forms of marketing or just a particular type.
We recommend you routinely review the privacy notices and preference settings that are available to you on any social media platforms as well as your preferences within your account with us.
TRANSFERRING PERSONAL DATA GLOBALLY
In this section you can find out more about:
how we operate as a global business and transfer data internationally.
the arrangements we have in place to protect your personal data if we transfer it overseas.
We operate on a global basis. Accordingly, your personal data may be transferred and stored in countries outside theTurkey or EU, including the US, Asia and South Africa, that are subject to different standards of data protection.
We will take appropriate steps ensure that transfers of personal data are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognised as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights. To this end:
we ensure transfers within the Group will be covered by an agreement entered into by members of the Group which contractually obliges each member to ensure that personal data receives an adequate and consistent level of protection wherever it is transferred within the Group;
where we transfer your personal data outside the Group or to third parties who help provide our products and services, we obtain contractual commitments from them to protect your personal data. Some of these assurances are well recognised certification schemes like the Turkey or EU/ US Privacy Shield for the protection of personal data transferred from within the EU to the United States; or Turkey
where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any personal data are disclosed.
You have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal data when this is transferred as mentioned above.
HOW WE PROTECT AND STORE YOUR INFORMATION
We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned.
Storing your personal data
We will store your personal data for as long as is reasonably necessary for the purposes for which it was collected, as explained in this privacy notice. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner. In some circumstances we may store your personal data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.
In specific circumstances we may store your personal data for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal data or dealings.
LEGAL RIGHTS AVAILABLE TO HELP MANAGE YOUR PRIVACY
Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to your personal data.
To access personal data
You have a right to request that we provide you with a copy of your personal data that we hold and you have the right to be informed of; (a) the source of your personal data; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal data may be transferred.
To rectify / erase personal data
You have a right to request that we rectify inaccurate personal data. We may seek to verify the accuracy of the personal data before rectifying it.
You can also request that we erase your personal data in limited circumstances where:
it is no longer needed for the purposes for which it was collected; or
you have withdrawn your consent (where the data processing was based on consent); or
following a successful right to object (see right to object); or
it has been processed unlawfully; or
to comply with a legal obligation to which the Company is subject.
We are not required to comply with your request to erase personal data if the processing of your personal data is necessary:
for compliance with a legal obligation; or
for the establishment, exercise or defence of legal claims
Right to restrict the processing of your personal data
You can ask us to restrict your personal data, but only where:
its accuracy is contested, to allow us to verify its accuracy; or
the processing is unlawful, but you do not want it erased; or
it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
you have exercised the right to object, and verification of overriding grounds is pending.
We can continue to use your personal data following a request for restriction, where:
we have your consent; or
to establish, exercise or defend legal claims; or
to protect the rights of another natural or legal person.
Right to transfer your personal data
You can ask us to provide your personal data to you in a structured, commonly used, machine readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:
the processing is based on your consent or on the performance of a contract with you; and
the processing is carried out by automated means.
Right to object to the processing of your personal data
You can object to any processing of your personal data which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Right to object to how we use your personal data for direct marketing purposes
You can request that we change the manner in which we contact you for marketing purposes.
You can request that we not transfer your personal data to unaffiliated third parties for the purposes of direct marketing or any other purposes.
Right to obtain a copy of personal data safeguards used for transfers outside your jurisdiction
You can ask to obtain a copy of, or reference to, the safeguards under which your personal data is transferred outside of the European Union or Turkey.
We may redact data transfer agreements to protect commercial terms.
Right to lodge a complaint with your local supervisory authority
You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal data.
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
If you wish to access any of the above mentioned rights, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing personal data to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.
We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
The primary point of contact for all issues arising from this privacy notice is our Data Protection Team. The Data Protection Team can be contacted in the following ways:
Email address: [email protected]
Postal address: Bestekar Sakir Aga Sk.No:32, 34400 Sisli / Istanbul, Turkey
If you have any questions, concerns or complaints regarding our compliance with this privacy notice, the information we hold about you or if you wish to exercise your rights, we encourage you to first contact our Data Protection Team. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honour your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by data protection laws.
To contact your data protection supervisory authority
You have a right to lodge a complaint with your local data protection supervisory authority (i.e. the supervisory authority in your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.